Privacy Policy

Last updated: January 31, 2025

1. Introduction

MegaPoster ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media management platform.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us, such as:

  • Name and email address when you create an account
  • Profile information and preferences
  • Payment information for premium subscriptions
  • Communications with our support team

2.2 Social Media Account Information

When you connect your social media accounts, we collect:

  • Account credentials and access tokens
  • Profile information from connected platforms
  • Content you choose to post through our service
  • Analytics and performance data from your posts

2.3 Usage Information

We automatically collect information about how you use MegaPoster:

  • Log data (IP address, browser type, device information)
  • Usage patterns and feature interactions
  • Performance metrics and error reports
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain our social media management services
  • Process your posts and schedule content across platforms
  • Manage your account and subscription
  • Provide customer support and respond to inquiries
  • Improve our services and develop new features
  • Send important service updates and notifications
  • Ensure security and prevent fraud
  • Comply with legal obligations

4. Information Sharing and Disclosure

4.1 Third-Party Platforms

We share your content with the social media platforms you've connected (Twitter/X, LinkedIn, Telegram) as necessary to provide our posting services.

4.2 Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Payment processing
  • Email communications
  • Analytics and performance monitoring
  • Customer support

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from public authorities.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information:

  • Encryption of sensitive data in transit and at rest
  • Secure authentication and access controls
  • Regular security audits and updates
  • Limited access to personal information on a need-to-know basis

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete your personal information, except where retention is required by law.

7. Your Rights and Choices

7.1 Account Information

You can update your account information at any time through your profile settings.

7.2 Data Access and Portability

You have the right to request access to your personal information and receive a copy of your data in a portable format.

7.3 Data Deletion

You can request deletion of your personal information by deleting your account or contacting our support team.

7.4 Marketing Communications

You can opt out of marketing communications by following the unsubscribe instructions in our emails or updating your preferences.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze usage patterns and improve our services
  • Provide personalized content and features
  • Ensure security and prevent fraud

You can control cookie settings through your browser preferences.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

10. Children's Privacy

MegaPoster is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us through our support channels within the application.

13. Data Protection Officer

For privacy-related inquiries or to exercise your rights under applicable data protection laws, you can contact our data protection team through the support channels in the application.