Frequently Asked Questions
Find answers to common questions about MegaPoster's multi-platform social media posting, scheduling, and account management features.
Go to Settings > Connected Accounts and click 'Connect' next to the platform you want to add. You'll be redirected to authenticate with that platform.
Currently, we support X (Twitter), LinkedIn, and Telegram channels. We're working on adding Instagram, Facebook, TikTok, and other platforms soon.
Yes! Our free plan allows you to connect up to 2 platforms and schedule up to 5 posts. You can post text content to all supported platforms.
Free users can schedule up to 5 pending posts. Premium users have unlimited scheduling capabilities.
Image and video posting is available for Premium users. Free users can post text content only.
If a post fails to publish, you'll receive a notification and the post will be marked as failed in your Posts section. You can retry posting manually.
Yes, you can edit scheduled posts before they're published. Go to Posts > Scheduled and click on the post you want to modify.
Premium includes: unlimited scheduled posts, support for images & videos, connection to 3+ platforms per account, priority support, and advanced analytics.
Premium is $9.99/month. You can upgrade anytime from Settings > Subscription.
Yes, you can cancel anytime. You'll retain Premium features until the end of your current billing period.
Currently we offer monthly billing only. Annual billing options are coming soon.
Our Beta Program allows users to test new features before they're released to everyone. Beta testers get free premium access in exchange for providing feedback and reporting bugs.
Go to Be Part > Join Beta and fill out the application form. Tell us about your motivation and which platforms you use. We review applications regularly.
Beta testers receive: free premium access during the beta period, early access to new features, direct communication with our development team, influence on product direction, and potential extended premium access.
We expect regular usage and testing of new features, detailed feedback on bugs and improvements, participation in feedback sessions, respectful communication, and weekly feedback during active testing periods.
Beta testing periods typically last 2-3 months, but may be extended based on development needs. Active beta testers who provide valuable feedback may receive extended premium access.
Yes, you can leave the beta program at any time. However, you'll lose premium access unless you have an active subscription. We'd appreciate feedback on why you're leaving to help us improve.
Make sure you're using the correct credentials and that your account has the necessary permissions. Some platforms require business accounts for API access.
Yes, each platform has its own API limitations. Check Info > API Limitations for detailed information about rate limits and restrictions.
Use the Leave Feedback form under Be Part > Leave Feedback. We review all submissions and prioritize based on user needs.
Yes, we use industry-standard encryption and security practices. Your social media tokens are encrypted and stored securely.
Still have questions?
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